New term, new devices?

It’s back to school and many young people will be receiving or upgrading to new phones, tablets and games consoles. Whatever device your child has, we have lots of advice and tools to help you make sure it’s safe for them to use!

Talking to your children is one of the most important things you can do to help keep them safe online. You can find some of our conversation starters here, and information on further support below.

Call our free O2 NSPCC Online Safety Advice Line

For any information or questions about apps, sites, games, or about online safety in general, call us on 0808 800 5002.

We’re open Monday-Friday, 9am-7pm.

Visit an O2 Guru in store

Our O2 online safety Gurus are NSPCC trained advisors based in O2 stores. They can help you to set up devices so they are safe for children to use, including setting up parental controls. The service is totally free and you don’t have to be an O2 customer to use it! Book your appointment with an O2 Guru today.

Parental Controls

Setting up parental controls is an easy way to help keep your child safe on a new device. They can:

  • Block upsetting or inappropriate content
  • Limit in-app purchases
  • Manage which apps children are allowed to download

You can set up parental controls on individual devices and on your home WiFi, depending on your provider. 

We would also recommend turning on privacy settings and making sure location sharing is ‘off’ on each device and app that your child uses.