We asked parents how
easy they thought it would be for a child to pretend to be older in order to
sign up to Twitch, and whether they had to verify their phone number or email
address. Based on these answers, Twitch
has received a neutral rating for its sign up process.
Here are some of the
things parents said:
- “It
was very easy to register. I was asked for my date of birth but there was no
verification.” – Mother of 9 and 12 yr olds
- “I
feel it is incredibly easy for any child to pose as older to create an account.”
– Father of an 8 yr old girl
We asked parents how
easy they thought it would be to find ways to report unsuitable content or
behaviour, and how to block people from contacting you. Based on these answers,
Twitch
has received a positive rating for its reporting and blocking process.
Here are
some of the things parents said:
- “Reporting was
easy, once you found the link to do this. There was no obvious 'report this
content' button.” – Father of 12 and 18 yr olds
- “Reporting
should be much easier - blocking was fine.” – Father of a 14 yr old boy
We also asked young people who reviewed Twitch whether
they knew how to report and block users:
- 71% said they know how to report on this site
- 68% said they know how to block someone on this site
Want to know more?
You can find out more information about reporting here.
You can find out more information about blocking here.
We asked parents how easy it was to change the settings so
that your profile and account is private, and how easy it is to turn off
location settings. Based on these answers, Twitch has received a neutral rating
for its privacy settings.
Here are
some of the things parents said:
- “It is very difficult
to navigate and needs to be much easier to find.” – Mother of 9 and 12 yr olds
We also asked young people who reviewed Twitch whether they knew how to change privacy and location settings:
- 70% said
they know how to change their privacy settings on this site.
- 62% said
they know how to change their location settings on this site.
Want
to know more?
You can find out more information about privacy here.
We asked parents how easy it was to find out whether Twitch
has rules or community standards, and how easy it would be for a young person to find information about
keeping themselves safe on this platform. Based on these answers, Twitchhas received a neutral
rating for its safety and support.
Here are some of the things parents said:
- “For kids, stuff like
this shouldn't be in menus; it should be much more upfront.” – Father of 5 and
9 yr olds
- “It is something you
have to search for - rather than it being prevalent on the site.” – Mother of
17 yr old girl
Want to know more?
You can find out more information about safety here.