We asked parents how easy they thought it would be for a child to pretend to be older in order to sign up to Twitch, and whether they had to verify their phone number or email address. Based on these answers, Twitch has received a neutral rating for its sign up process.

Here are some of the things parents said:

• “It was very easy to register. I was asked for my date of birth but there was no verification.” – Mother of 9 and 12 yr olds
  
• “I feel it is incredibly easy for any child to pose as older to create an account.” – Father of an 8 yr old girl
  

We asked parents how easy they thought it would be to find ways to report unsuitable content or behaviour, and how to block people from contacting you. Based on these answers, Twitch has received a positive rating for its reporting and blocking process.

Here are some of the things parents said:

• “Reporting was easy, once you found the link to do this. There was no obvious 'report this content' button.” – Father of 12 and 18 yr olds
  
• “Reporting should be much easier - blocking was fine.” – Father of a 14 yr old boy

We also asked young people who reviewed Twitch whether they knew how to report and block users:

• 71% said they know how to report on this site
  
• 68% said they know how to block someone on this site

Want to know more?

You can find out more information about reporting here.

You can find out more information about blocking here.

We asked parents how easy it was to change the settings so that your profile and account is private, and how easy it is to turn off location settings. Based on these answers, Twitch has received a neutral rating for its privacy settings.

Here are some of the things parents said:

• “It is very difficult to navigate and needs to be much easier to find.” – Mother of 9 and 12 yr olds
  

We also asked young people who reviewed Twitch whether they knew how to change privacy and location settings:

• 70% said they know how to change their privacy settings on this site.
  
• 62% said they know how to change their location settings on this site.
  

Want to know more?

You can find out more information about privacy here.

We asked parents how easy it was to find out whether Twitch has rules or community standards, and how easy it would be for a young person to find information about keeping themselves safe on this platform. Based on these answers, Twitchhas received a neutral rating for its safety and support.

Here are some of the things parents said:

• “For kids, stuff like this shouldn't be in menus; it should be much more upfront.” – Father of 5 and 9 yr olds
  
• “It is something you have to search for - rather than it being prevalent on the site.” – Mother of 17 yr old girl
  

Want to know more?

You can find out more information about safety here.