What do I need to know about PopJam?

We've spoken to parents to find out what they think about PopJam. We've also asked children and young people what they think. Here's what they said:

Children’s views

What do children and young people dislike about it?

13% of the children and young people who reviewed PopJam thought it was unsafe. The main things they told us they don’t like about PopJam were:

  • Not being able to make your account completely private
  • People saying mean things to you

What do children and young people like about it?

The main things that children and young people told us they like about PopJam were:

  • Being creative by making and sharing art
  • Playing fun games with friends

Is content on PopJam suitable for children and young people?

We asked parents and young people about the types of inappropriate content they’ve seen on PopJam. The level of risk is based on the % of respondents who reported seeing these types of content. The ratings are: Low Risk (less than 5% of respondents); Medium Risk (between 5 and 25%); and High Risk (over 25%, or more than one in four).


Medium Risk

Violence & hatred

Medium Risk


Medium Risk

Suicide & self-harm

Medium Risk

Drink, drugs & crime

Low Risk

What are people saying about

Girl, 12

“I like that you can create your own artwork/pictures. It tells you some safety tips like not posting pictures of yourself.”

Girl, 11

“Some of the art that people on the app produce is amazing and you can get followers / follow other people. There isn't an option to have a private account although everything is anonymous and private, everything you post, people can see.”

Girl, 12

“You can draw anything you want but not anything that is not approved. You can invite your friends to get the app and you can add them.”


“Help your child get used to the app and how to block people/turn off location services. I personally wouldn't let my child go on the app without me present.” – Mother of a 10 yr old girl


“Very good design that is easily understood and keeps them occupied with kids activities.” – Father of 4 and 8 yr olds


“It seems like a fun and safe space for children to play and connect online.” – Father of an 8 yr old


"PopJam is an awesome app where you can create and share art, photos and much more! You can also watch specially selected videos, take epic quizzes, play games and discover and follow all the stuff you love! There's a community of friendly and creative PopJammers who all have their own profiles."

O2 Guru Top Tips for PopJam

O2 Guru Matthew says:

"Make sure your child knows how to report posts they feel are unwanted by pressing the arrow icon in top right of the post then pressing the (!) report post. This flags the post for moderators to look at." 

Our O2 NSPCC Online Safety Helpline can help you to set up parental controls, adjust privacy settings or get advice on social networks. You can call us free on 0808 800 5002.

For face to face advice and support, you can also book a free in-store appointment with an O2 Guru here (even if you’re not with O2).

NA - gurus

What's the right age for PopJam?


PopJam says

Under 13 with parental consent. This is taken from PopJam’s guidelines, accurate as of March 2018.


Our panel of parents say

Based on our independent panel of 2,049 parents, surveyed through YouGov in January 2018.


Children say

Based on 2,059 responses from children and young people in November and December 2017.


Net Aware visitors say

Based on 265 votes from parents who have visited this site – you can vote too!

What do you think?

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Start a conversation with your child
about PopJam

Having open, regular conversations with your child will enable you to really understand and explore the online world together, helping you to keep them safe online. Our tips and advice can help you start having these conversations.

If something’s upset you online or offline, I can help. Where else could you find help? Let’s look together.

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