We asked parents how easy they thought it would be for a child to pretend to be older in order to sign up to Google Hangouts, and whether they had to verify their phone number or email address. Based on these answers, Google Hangouts has received a neutral rating for its sign up process.
Here are some of the things parents said:
- “It was fairly easy but needed to have a [phone] number to validate which is good as you can't just put a random one in.” – Father of three
- “If the child has access to an adult phone with no supervision then there could be an issue, as a child would have to have access to an adult verified account to sign up.” – Father of 7 and 9 yr old girls